At SANKHYA EDUCATIONAL AND CHARITABLE TRUST, we are committed to transparency and fairness in all our financial dealings with students, donors, parents, and well-wishers. This policy outlines the conditions under which refunds may be issued for payments made through our website or offline.
1. General Policy
Payments made to the Trust for any services—such as admission fees, donations, training programs, or event participation—are non-refundable, except under specific conditions outlined below.
2. Admissions and Course Fees
- Fees once paid towards any educational program, registration, or course admission are non-refundable, except in cases can contact owner where:
- The course is cancelled by the Trust due to insufficient enrollment or administrative reasons can contact owner.
- The candidate withdraws their admission before the commencement of classes and requests a refund in writing.
- In such valid cases, processing charges may be deducted, and refunds (if applicable) will be initiated within 15 working days of approval.
3. Donations
- All donations made voluntarily to SANKHYA EDUCATIONAL AND CHARITABLE TRUST are non-refundable.
- Once a donation is processed, it cannot be canceled or returned, as funds are immediately allocated to charitable activities.
- If you believe an error has occurred during donation (e.g., duplicate transaction), please contact us within 3 days of payment. Verified claims may be reviewed at the discretion of the Trust.
4. Event Registration Fees
- Fees paid for events, workshops, or training sessions are non-refundable, unless the event is cancelled by the Trust.
- In the case of event cancellation, 100% of the registration fee will be refunded within 15 working days.
5. Refund Procedure
To request a refund (where applicable), please email us at sankhyamahavidyalaya@gmail.com with:
- Your full name
- Transaction ID / Payment Receipt
- Reason for the refund
- Bank details (if applicable)
Our finance team will review the request and respond within 7 working days. Approved refunds will be processed via the original payment method or bank transfer.
6. Processing Time
- Approved refunds will be initiated within 7 to 15 working days from the date of confirmation.
- Refund status can be tracked by contacting our office directly.
7. No Return Policy
As we are a charitable and educational trust, there are no physical products sold. Therefore, no return policy applies in the traditional e-commerce sense.